E-commerce Operations Manager Job Vacancy in Lobatse, Botswana – E-commerce and Retail

Manager
Lobatse
July 26, 2026
Full Time
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Job Description

Position: E-commerce Operations Manager

Company: Shoprite

Location: Lobatse, Botswana

Experience: 5 years

Education: Bachelor’s degree

Employment Type: Full-time

Industry: Retail and Consumer Goods

Department: E-commerce

Vacancies: 1

Company Overview

Shoprite is a leading retail company in Africa, with operations in 14 countries across the continent. We are committed to providing our customers with a wide range of products and services, and to creating opportunities for our employees to grow and develop their careers.

Our e-commerce platform is a key part of our business, and we are looking for an experienced E-commerce Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our e-commerce platform, including order fulfillment, inventory management, and customer service.

Job Overview

The E-commerce Operations Manager will be responsible for managing the day-to-day operations of our e-commerce platform. This will include managing a team of customer service representatives, coordinating with our logistics team to ensure timely and efficient order fulfillment, and working with our marketing team to develop and implement marketing campaigns.

The successful candidate will have a strong understanding of e-commerce operations and a proven track record of managing teams and processes. They will be highly organized, with excellent communication and problem-solving skills.

For more information about our company and our e-commerce platform, please visit our website: https://botswanajobsearch.com

Key Responsibilities

  • Manage the day-to-day operations of our e-commerce platform
  • Coordinate with our logistics team to ensure timely and efficient order fulfillment
  • Work with our marketing team to develop and implement marketing campaigns
  • Manage a team of customer service representatives
  • Develop and implement processes to improve customer satisfaction and retention

Required Skills

  • Strong understanding of e-commerce operations
  • Proven track record of managing teams and processes
  • Excellent communication and problem-solving skills
  • Highly organized and able to prioritize tasks effectively
  • Ability to work in a fast-paced environment and meet deadlines

Education

Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience

At least 5 years of experience in e-commerce operations, with a proven track record of managing teams and processes.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Dynamic and supportive work environment

Training

We offer comprehensive training and development programs to help our employees grow and develop their careers.

Working Environment

We offer a dynamic and supportive work environment, with a team of experienced and dedicated professionals.

For more information about our company culture and values, please visit our website: https://zimbabwejobsearch.com/

Application Process

To apply for this position, please submit your application, including your resume and a cover letter, to our website.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Equal Opportunity Statement

We are committed to creating a diverse and inclusive work environment, and welcome applications from all qualified candidates.

For more information about our equal opportunities policy, please visit our website: https://mozambiquejobsearch.com/

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