Data Center Operations Manager Job Vacancy in Letlhakane, Botswana – Technology – Data Center Services

Job Description

Position: Data Center Operations Manager

Company: IBM Botswana

Location: Letlhakane, Botswana

Experience: 5+ years managing data center facilities and teams

Education: Bachelor’s degree in Computer Science, Information Technology or related field

Employment Type: Full-time

Industry: Technology – Data Center Services

Department: Operations

Salary: SSP 350,000 – 500,000 per annum

Vacancies:1

Company Overview

IBM Botswana is a leading global technology and consulting firm with a strong presence in the African market. Leveraging decades of expertise in cloud computing, artificial intelligence, and enterprise solutions, IBM helps organisations across Botswana accelerate digital transformation. The Letlhakane office supports regional data centre operations, providing critical infrastructure for government, financial institutions, and multinational corporations. As part of IBM’s commitment to innovation and sustainability, the Letlhakane data centre incorporates energy‑efficient cooling, renewable energy sources, and advanced security protocols, making it a cornerstone of Botswana Jobs in the technology sector.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day management of IBM’s Letlhakane data centre, ensuring optimal performance, reliability, and security of all hosted services. This role is pivotal in maintaining high‑availability environments that support critical business applications for clients across the region. The manager will collaborate with engineering, security, and client services teams to implement best‑in‑class operational procedures, drive continuous improvement, and uphold IBM’s standards of excellence. For more information about IBM’s vision and career pathways, visit https://botswanajobsearch.com/. This position offers a unique opportunity to contribute to cutting‑edge technology infrastructure while advancing your career in Botswana.

Key Responsibilities

• Oversee daily operations of the Letlhakane data centre, including power, cooling, and network infrastructure.
• Develop and enforce operational policies, standard operating procedures, and compliance frameworks.
• Monitor system performance metrics, conduct capacity planning, and implement optimisation strategies.
• Lead incident response, root‑cause analysis, and post‑incident reviews to minimise downtime.
• Coordinate with security teams to ensure physical and cyber security controls are robust and up‑to‑date.
• Manage vendor relationships, service level agreements, and procurement of hardware and services.
• Prepare and present operational reports to senior leadership and stakeholders.
• Drive sustainability initiatives, including energy‑efficiency projects and renewable energy integration.

Required Skills

• Strong knowledge of data centre infrastructure, including power distribution, HVAC, and networking.
• Proficiency with monitoring tools, ticketing systems, and automation platforms.
• Excellent leadership, communication, and stakeholder management abilities.
• Analytical mindset with a focus on problem‑solving and continuous improvement.
• Understanding of industry standards such as ISO 27001, ITIL, and Uptime Institute Tier certifications.
• Ability to work under pressure and manage multiple priorities in a fast‑paced environment.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Relevant certifications such as ITIL Foundation, Certified Data Centre Professional (CDCP), or Cisco CCNA are highly desirable.

Experience

Applicants must have at least five years of hands‑on experience in data centre operations, with a proven track record of managing teams and delivering high‑availability services. Experience in a multinational technology environment and exposure to cloud platforms (e.g., IBM Cloud, AWS, Azure) will be considered an advantage.

Salary

The compensation package ranges from SSP 350,000 to SSP 500,000 per year, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits.

Benefits

• Competitive salary with annual performance bonus.
• Health insurance covering employee and dependents.
• Retirement savings plan with company matching.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance program and wellness initiatives.

Training

• Access to IBM’s global learning platform for continuous skill development.
• Certification sponsorship for industry‑recognised credentials.
• Mentorship programs and leadership development tracks.
• Opportunities to attend international conferences and workshops.

Working Environment

IBM Botswana offers a collaborative, inclusive, and innovative workplace. The Letlhakane data centre features state‑of‑the‑art facilities with modern security, ergonomic workstations, and a culture that encourages knowledge sharing. Employees benefit from flexible working arrangements, a focus on work‑life balance, and a supportive community that values diversity.

Application Process

Interested candidates should submit their application through the IBM Careers portal, attaching an up‑to‑date resume and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Letlhakane facility.

Equal Opportunity Statement

IBM Botswana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, disability, sexual orientation, or any other protected characteristic. Our hiring practices reflect our dedication to fairness and respect, ensuring every applicant receives equal consideration.