Job Description
Position:Supply Chain Operations Manager
Company:DHL Global Forwarding
Location:Molepolole, Botswana
Experience:5+ years in supply chain or logistics management
Education:Bachelor’s degree in Supply Chain Management, Business Administration, or related field
Employment Type:Full-time
Industry:Logistics & Supply Chain
Department:Operations
Salary:SSP 350,000 – 500,000 per annum
Vacancies:1
Company Overview
DHL Global Forwarding is a leading international logistics provider with a strong presence in Botswana. As part of the DHL Group, the company offers end‑to‑end supply chain solutions, freight forwarding, and customs brokerage services across more than 220 countries and territories. In Molepolole, DHL operates a state‑of‑the‑art hub that supports regional distribution for a diverse client base, ranging from small enterprises to multinational corporations. The organization is committed to sustainability, digital innovation, and employee development, making it an attractive destination for professionals seeking rewarding Botswana Jobs and long‑term career growth.
The company’s culture emphasizes teamwork, safety, and continuous improvement. Employees benefit from a collaborative environment where ideas are encouraged, and performance is recognized. DHL’s investment in technology, such as real‑time tracking platforms and AI‑driven route optimization, positions it at the forefront of modern logistics, offering staff exposure to cutting‑edge tools and processes. This commitment to excellence aligns with the broader goal of creating high‑quality Employment in Botswana and supporting the nation’s economic development.
Job Overview
The Supply Chain Operations Manager will lead the Molepolole hub’s daily logistics activities, ensuring seamless movement of goods, optimal inventory levels, and superior customer service. Reporting to the Regional Operations Director, the role involves strategic planning, process optimization, and cross‑functional collaboration with sales, finance, and customs teams. This position plays a pivotal role in driving operational efficiency, cost reduction, and service excellence, directly contributing to DHL’s reputation as a trusted logistics partner.
As part of DHL’s Hiring in Botswana initiative, the successful candidate will have the opportunity to shape the future of supply chain operations in a dynamic market, leveraging global best practices while adapting to local nuances. The role also supports DHL’s sustainability agenda by implementing green logistics solutions and reducing carbon footprints across the supply chain.
Key Responsibilities
- Oversee end‑to‑end supply chain processes, including inbound and outbound freight, warehousing, and distribution.
- Develop and implement operational strategies to improve throughput, reduce lead times, and enhance service levels.
- Monitor key performance indicators (KPIs) such as on‑time delivery, inventory accuracy, and cost per shipment.
- Lead a team of supervisors, coordinators, and warehouse staff, fostering a culture of safety and continuous improvement.
- Collaborate with sales and customer service teams to align operational capacity with market demand.
- Ensure compliance with local customs regulations, import/export laws, and DHL’s internal policies.
- Drive digital transformation initiatives, including adoption of warehouse management systems (WMS) and data analytics tools.
- Identify and implement sustainability initiatives, such as route optimization and eco‑friendly packaging.
Required Skills
- Strong analytical and problem‑solving abilities with a data‑driven mindset.
- Excellent leadership and people‑management skills.
- Proficiency in logistics software, WMS, and ERP systems.
- Effective communication and stakeholder management capabilities.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of Botswana customs procedures and regional trade agreements.
Education
A Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline is required. Professional certifications such as APICS CPIM, CSCP, or PMP are advantageous and demonstrate a commitment to industry standards.
Experience
Minimum of five (5) years of progressive experience in supply chain, logistics, or freight forwarding operations, with at least two (2) years in a supervisory or managerial role. Experience within an international logistics environment is highly preferred.
Salary
The position offers a competitive salary range of SSP 350,000 to 500,000 per annum, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards package.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with company matching.
- Paid annual leave and statutory holidays.
- Employee assistance program and wellness initiatives.
- Opportunities for international assignments and career mobility.
Training
- Onboarding program covering DHL systems, safety protocols, and company culture.
- Continuous professional development through DHL Academy courses.
- Leadership development tracks for high‑potential managers.
- Access to industry conferences and certification sponsorship.
Working Environment
The Molepolole hub features modern facilities, advanced material handling equipment, and a collaborative workspace. DHL promotes a safe, inclusive, and diverse environment where employees are encouraged to share ideas and drive innovation. The role involves both office‑based planning and floor‑level engagement, providing a balanced and dynamic work experience.
Application Process
Interested candidates should submit their application through the official DHL careers portal. Please include a tailored resume and a cover letter highlighting relevant experience and motivation for the role. For more information about DHL’s presence in Botswana, visit https://botswanajobsearch.com/. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. This commitment supports our broader goal of fostering Career Opportunities in Botswana for all talent.