Restaurant Waiter Position at Avani Gaborone

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Job Description

Restaurant Waiter – Avani Gaborone Resort & Casino, Botswana

Company: Avani Gaborone Resort & Casino
Location: Gaborone, Botswana
Position: Restaurant Waiter
Employment Type: Full-Time
Industry: Hospitality, Tourism & Food Service
Department: Food & Beverage Services
Salary Range: BWP 4,500 – BWP 8,500 per month

About the Company

Avani Gaborone Resort & Casino is one of Botswana’s most recognized hospitality destinations, offering premium accommodation, dining experiences, conference facilities, and entertainment services. The property serves local and international guests and maintains high standards of customer service and hospitality excellence.

Individuals searching for jobs in Botswana within the hospitality industry will find an excellent opportunity to develop their careers in a dynamic hotel environment.


Position Overview

The hotel is seeking a dedicated and energetic Restaurant Waiter to provide exceptional dining experiences to guests across its restaurants, lounges, banquet facilities, and event venues.

The successful candidate will ensure outstanding customer service, accurate order handling, and professional food and beverage service while maintaining the hotel’s hospitality standards.

Professionals interested in vacancies in Botswana and customer-facing hospitality careers are encouraged to apply.


Key Responsibilities

  • Welcome guests and assist with seating arrangements.
  • Present menus and explain daily specials.
  • Take customer food and beverage orders accurately.
  • Serve meals and drinks professionally and efficiently.
  • Ensure guest satisfaction throughout the dining experience.
  • Coordinate with chefs and kitchen teams regarding special requests.
  • Process bills and payment transactions.
  • Maintain cleanliness and organization of dining areas.
  • Assist with conferences, banquets, and private events.
  • Follow food safety and hygiene procedures.
  • Resolve guest concerns in a courteous manner.
  • Support restaurant opening and closing duties.
  • Promote menu items and hospitality services.
  • Maintain service excellence standards at all times.

Candidates seeking job openings in Botswana with strong customer service skills will thrive in this role.


Educational Requirements

Required

  • Secondary School Certificate or High School Diploma.

Preferred

  • Certificate or Diploma in Hospitality Management, Tourism, Hotel Operations, Food Service, or Customer Relations.

Applicants interested in position jobs in Botswana with hospitality training will receive preference.


Experience Requirements

  • 1–3 years of experience in restaurants, hotels, lodges, resorts, or hospitality establishments.
  • Experience serving international guests is advantageous.
  • Knowledge of POS systems and cash handling procedures preferred.

Professionals searching for jobs in Gaborone and hospitality-sector opportunities will gain valuable industry exposure.


Essential Skills

The ideal candidate should demonstrate proficiency in:

  • Customer Service
  • Restaurant Operations
  • Food & Beverage Service
  • Guest Relations
  • Order Management
  • Hospitality Services
  • Dining Etiquette
  • Cash Handling
  • POS Systems
  • Food Safety
  • Communication Skills
  • Teamwork
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Guest Satisfaction

These highly valued competencies continue to support hiring in Botswana throughout hotels, resorts, restaurants, and tourism establishments.


Preferred Certifications

  • Food Handling Certificate
  • HACCP Awareness Training
  • Hospitality Service Certificate
  • Customer Service Certification
  • First Aid Certification
  • Food Safety & Hygiene Training

Training & Development

Successful candidates will receive professional training covering:

  • Luxury hospitality service standards
  • Food and beverage operations
  • Guest experience management
  • Restaurant sales and upselling techniques
  • Hygiene and food safety procedures
  • Event and banquet service operations
  • Complaint handling and customer care
  • International hospitality best practices

Individuals researching hospitality careers may find additional employment resources through Botswana job


Compensation & Benefits

Salary

BWP 4,500 – BWP 8,500 per month

Benefits

  • Monthly service charge distribution
  • Performance incentives
  • Medical assistance benefits
  • Paid annual leave
  • Duty meals during shifts
  • Uniform provision
  • Professional development opportunities
  • Internal promotion programs

Professionals monitoring recruitment in Botswana trends often prioritize employers that invest in staff development and long-term career growth.


Career Advancement Opportunities

Outstanding employees may progress into:

  • Senior Waiter
  • Restaurant Supervisor
  • Banquet Supervisor
  • Food & Beverage Coordinator
  • Guest Relations Officer
  • Restaurant Manager
  • Hospitality Operations Supervisor

Candidates interested in recruit in Botswana opportunities within hospitality and tourism can expect continued industry demand.


Botswana Hospitality Employment Market

Botswana’s tourism and hospitality industries continue to expand, creating opportunities for professionals seeking jobs in Francistown, jobs in Maun, jobs in Gaborone, and jobs in Kasane.

Job seekers looking for a trusted job portal in Botswana or current job posting in Botswana opportunities can benefit from reviewing hospitality recruitment platforms and employment resources.

For broader Southern African employment insights, candidates may also explore Namibia job


Additional Regional Career Resources

Professionals interested in hospitality opportunities across Africa may review industry developments through Cameroon job

Candidates exploring tourism-driven economies and international hospitality careers can also visit Mauritius job


Application Process

Interested applicants should submit:

  • Updated CV/Resume
  • Educational certificates
  • Hospitality training certificates (if available)
  • Professional references

Recruitment Process

  1. Application Screening
  2. Hospitality Service Assessment
  3. Restaurant Operations Interview
  4. HR Interview
  5. Reference Verification
  6. Final Offer & Onboarding

Job Reference: BWA-AVANI-WTR-2026
Location: Gaborone, Botswana
Position: Restaurant Waiter
Industry: Hospitality & Food Service
Employment Type: Full-Time

This opportunity is ideal for professionals searching for jobs in Botswana, vacancies in Botswana, job openings in Botswana, hire in Botswana, post a job in Botswana, job portal in Botswana, and rewarding hospitality careers within one of Botswana’s leading hotel and resort destinations.