Store Operations Analyst Job Vacancy in Francistown, Botswana – Retail

Job Description

Position: Store Operations Analyst

Company: Pick n Pay Botswana

Location: Francistown, Botswana

Experience: 3-5 years in retail operations or analytics

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail

Department: Operations

Salary: SSP 150,000 – 250,000 per annum

Vacancies:1

Company Overview

Pick n Pay Botswana is a leading retail chain delivering quality groceries, fresh produce, and household essentials to communities across the nation. With a strong commitment to customer satisfaction and sustainable sourcing, the company has become a trusted name in Botswana’s retail landscape. Operating over 30 stores nationwide, Pick n Pay Botswana supports local suppliers, creates employment opportunities, and invests in community development programs. As part of a multinational group, the company brings global best practices to the local market, ensuring that both customers and employees benefit from innovative solutions and a vibrant shopping experience. This role offers a unique chance to contribute to the growth of a dynamic retail environment while advancing your career in a supportive and forward‑thinking organization. The position aligns with the increasing demand for data‑driven decision making in the retail sector, making it an exciting opportunity for professionals seeking to make a measurable impact on business performance and customer satisfaction across Botswana Jobs.

Job Overview

The Store Operations Analyst will work closely with store managers, regional directors, and the corporate analytics team to monitor, analyze, and improve store performance metrics. Responsibilities include interpreting sales data, identifying operational inefficiencies, and recommending actionable strategies to enhance profitability and customer experience. The analyst will also collaborate on inventory management projects, support promotional planning, and contribute to the development of dashboards that provide real‑time insights for decision makers. This role is central to driving operational excellence across Pick n Pay Botswana’s network of stores, ensuring that each location meets its financial and service targets. For more information about the company and its career opportunities, visit Botswana Job Search. This position is a key component of the company’s commitment to hiring in Botswana and fostering career opportunities in Botswana.

Key Responsibilities

• Collect and analyze daily, weekly, and monthly sales data across all Francistown stores.
• Develop and maintain performance dashboards for store managers and regional leadership.
• Identify trends, gaps, and opportunities to improve inventory turnover and reduce shrinkage.
• Collaborate with merchandising teams to evaluate the impact of promotions and pricing strategies.
• Prepare detailed reports on store efficiency, labor productivity, and customer service metrics.
• Provide actionable recommendations to enhance store layout, staffing schedules, and checkout processes.
• Support the implementation of new POS systems and ensure data integrity during rollouts.
• Monitor compliance with corporate standards and local regulatory requirements.

Required Skills

• Advanced proficiency in Excel, Power BI, or Tableau for data visualization.
• Strong analytical mindset with the ability to translate data into clear business insights.
• Excellent communication skills for presenting findings to non‑technical stakeholders.
• Knowledge of retail operations, supply chain fundamentals, and inventory management.
• Problem‑solving orientation with a proactive approach to process improvement.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and high level of accuracy in data handling.
• Familiarity with POS systems and retail ERP platforms is an advantage.

Education

A bachelor’s degree in Business Administration, Retail Management, Economics, Statistics, or a related discipline is required. Candidates with additional certifications in data analytics, such as Microsoft Certified: Data Analyst Associate, will be given preference.

Experience

Applicants should have 3 to 5 years of experience in retail operations, business analysis, or a similar analytical role within a fast‑moving consumer goods environment. Experience working with multi‑store retail chains and exposure to the Botswana market will be considered highly valuable.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses and a comprehensive benefits suite.

Benefits

• Competitive salary with annual performance incentives.
• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Employee discount across all Pick n Pay stores in Botswana.
• Paid annual leave and statutory holidays.
• Opportunities for career progression within a multinational retail group.

Training

• On‑boarding program covering company culture, systems, and processes.
• Continuous professional development workshops on data analytics tools.
• Leadership development tracks for high‑potential employees.
• Access to online learning platforms for skill enhancement.
• Mentorship pairing with senior analysts and store managers.

Working Environment

The role is based in Francistown with a hybrid work model, allowing a blend of office‑based collaboration and remote analysis work. The office provides modern workstations, high‑speed internet, and a collaborative space for cross‑functional teams. Pick n Pay Botswana promotes a culture of inclusivity, teamwork, and continuous improvement, encouraging employees to share ideas and drive innovation in retail operations.

Application Process

Interested candidates should submit their application through the online portal on the Pick n Pay Botswana careers page. The application must include an up‑to‑date resume, a cover letter outlining relevant experience, and any supporting certificates. Shortlisted applicants will be invited to a virtual interview followed by an on‑site assessment at the Francistown regional office.

Equal Opportunity Statement

Pick n Pay Botswana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.