Digital Payments Innovation Manager Job Vacancy in Mochudi, Botswana – Financial Services

Job Description

Position: Digital Payments Innovation Manager

Company: Ecobank Botswana

Location: Mochudi, Botswana

Experience: 5-7 years in digital payments, fintech, or related financial services

Education: Bachelor’s degree in Finance, Business Administration, or related field

Employment Type: Full-time

Industry: Financial Services

Department: Digital Banking

Vacancies:1

Company Overview

Ecobank Botswana is a leading pan-African banking institution, part of the Ecobank Group, which operates in 33 African countries. With a strong commitment to financial inclusion and digital transformation, Ecobank Botswana delivers innovative banking solutions to individuals, SMEs, and large corporations across the nation. The bank’s mission is to empower customers through seamless, secure, and accessible financial services, driving economic growth and prosperity in Botswana. As part of its strategic vision, Ecobank Botswana is expanding its digital payments ecosystem, aiming to become the preferred platform for cashless transactions in the region. This ambitious goal creates a wealth of career opportunities for forward‑thinking professionals who are passionate about fintech, user experience, and sustainable financial solutions. The bank’s culture promotes collaboration, continuous learning, and a results‑driven mindset, making it an ideal environment for ambitious leaders seeking to shape the future of payments in Botswana.

Job Overview

The Digital Payments Innovation Manager will lead the design, development, and launch of cutting‑edge digital payment products and services that meet the evolving needs of Botswana’s consumers and businesses. Reporting to the Head of Digital Banking, the role will oversee the end‑to‑end product lifecycle, from market research and concept validation to implementation, testing, and post‑launch optimization. This position plays a pivotal role in Ecobank’s strategy to increase digital adoption, enhance customer experience, and drive revenue growth through innovative payment solutions. The manager will collaborate closely with cross‑functional teams, including technology, risk, compliance, marketing, and operations, ensuring that all initiatives align with regulatory requirements and the bank’s risk appetite. By leveraging data analytics, emerging technologies, and industry best practices, the Digital Payments Innovation Manager will position Ecobank Botswana as a market leader in digital payments, contributing directly to the bank’s long‑term success and the broader financial ecosystem in Botswana.

For more information about Ecobank’s digital initiatives, visit https://botswanajobsearch.com.

Key Responsibilities

• Lead the ideation, design, and launch of new digital payment products, including mobile wallets, QR‑code payments, and peer‑to‑peer transfer solutions.
• Conduct market research, competitive analysis, and customer journey mapping to identify unmet needs and growth opportunities.
• Develop business cases, product roadmaps, and go‑to‑market strategies that align with Ecobank’s strategic objectives.
• Collaborate with technology teams to define product specifications, user stories, and technical requirements.
• Ensure compliance with the Bank of Botswana regulations, AML/CFT standards, and internal risk policies throughout the product lifecycle.
• Manage cross‑functional project teams, set clear milestones, and monitor progress against timelines and budgets.
• Analyze product performance metrics, customer feedback, and usage data to drive continuous improvement and optimization.
• Partner with marketing and communications to create compelling product launch campaigns and educational content.
• Represent Ecobank at industry conferences, fintech forums, and regulatory workshops to stay abreast of emerging trends.
• Mentor junior team members and foster a culture of innovation and collaboration.

Required Skills

• Strong understanding of digital payments ecosystems, fintech trends, and regulatory frameworks in Botswana and the broader African market.
• Proven experience in product management, preferably within banking, payments, or financial technology.
• Excellent analytical and problem‑solving abilities, with a data‑driven decision‑making approach.
• Effective communication and stakeholder management skills, capable of influencing senior leadership.
• Project management expertise, including Agile methodologies and tools.
• Ability to translate complex technical concepts into clear business value propositions.
• Strategic thinking with a focus on customer experience and market differentiation.
• Proficiency in using analytics platforms, product management software, and collaboration tools.

Education

A Bachelor’s degree in Finance, Business Administration, Economics, Computer Science, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, CFA, or fintech‑specific credentials) are considered an advantage.

Experience

Minimum of 5‑7 years of experience in digital payments, fintech product development, or related financial services roles. Demonstrated success in launching digital products and leading cross‑functional teams is essential.

Benefits

• Competitive salary package with performance‑based bonuses.
• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Professional development budget for certifications, workshops, and conferences.
• Employee stock purchase plan and profit‑sharing opportunities.
• Flexible working arrangements and remote‑work options.

Training

• Onboarding program covering Ecobank’s culture, systems, and compliance framework.
• Continuous learning modules on fintech innovation, digital security, and regulatory updates.
• Leadership development tracks for high‑potential managers.
• Mentorship pairing with senior executives in the Digital Banking division.

Working Environment

Ecobank Botswana offers a modern, collaborative workspace located in the heart of Mochudi’s business district. The office is equipped with state‑of‑the‑art technology, flexible workstations, and dedicated breakout areas designed to foster creativity and teamwork. Employees enjoy a supportive culture that values diversity, inclusion, and work‑life balance, with regular team‑building activities and community outreach programs.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through Ecobank’s online career portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment. For additional career resources and to explore other opportunities in the region, visit https://www.tanzaniajobsearch.com/.

Equal Opportunity Statement

Ecobank Botswana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without discrimination.