Hospitality Service Staff Job in Gaborone

Company: Tavola Lounge
Location: Gaborone
Job Type: Full Time
Industry: Hospitality, Customer Service, Food & Beverage, Lifestyle & Entertainment
Position: Hospitality Service Staff

Job Overview

Tavola Lounge is inviting passionate, energetic, and customer-focused professionals to join its growing hospitality team in Gaborone. This is an exciting opportunity to work at a premium lifestyle destination focused on delivering exceptional guest experiences, high-quality service, and memorable dining and entertainment experiences.

The organization seeks individuals with experience in hospitality services, customer service, food and beverage operations, guest relations, front-of-house management, restaurant support, lounge operations, teamwork, service excellence, and compliance standards.

Candidates searching for hospitality jobs in Botswana, lounge staff jobs, restaurant careers, food service jobs, customer service vacancies, hotel and hospitality jobs, front desk opportunities, food and beverage careers, waiter and waitress jobs, and hospitality assistant roles are encouraged to apply.

Job seekers looking for updated hospitality opportunities in Botswana can also explore openings through hospitality jobs in Botswana for additional vacancies.

About the Company

Tavola Lounge is an exciting new lifestyle and hospitality destination designed to offer premium experiences in dining, entertainment, and customer engagement. The company values professionalism, teamwork, excellent service delivery, and customer satisfaction.

Working at Tavola Lounge offers valuable exposure to restaurant operations, hospitality management, customer engagement, food and beverage service, and premium guest experience management.

Key Responsibilities

Guest Service & Customer Experience

The Hospitality Service Staff will:

• Deliver exceptional guest service and maintain a welcoming environment.
• Ensure customer satisfaction through professional interactions.
• Respond to guest inquiries, concerns, and service requests promptly.
• Maintain positive guest relationships and service quality.
• Support a smooth and enjoyable customer experience.

Food & Beverage Service

Responsibilities include:

• Supporting food and beverage service operations.
• Ensuring tables and customer areas are properly maintained.
• Assisting guests with menu information and service needs.
• Following hygiene and food safety standards.
• Supporting lounge operations during busy service hours.

Teamwork & Operational Support

The selected candidate will:

• Work collaboratively with hospitality and service teams.
• Assist in maintaining smooth daily lounge operations.
• Follow workplace procedures and compliance requirements.
• Support cleanliness, organization, and service efficiency.
• Maintain professionalism in all customer interactions.

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Hygiene, Safety & Compliance

The role also involves:

• Following workplace hygiene and sanitation procedures.
• Ensuring compliance with hospitality and customer service standards.
• Supporting health and safety requirements.
• Maintaining a clean and organized environment.

Job Description & Daily Duties

The successful candidate will be responsible for:

• Delivering excellent customer service and guest support
• Supporting restaurant and lounge daily operations
• Assisting with food and beverage service
• Maintaining hygiene and cleanliness standards
• Coordinating with hospitality staff and management
• Supporting customer engagement and satisfaction
• Ensuring compliance with service and operational procedures
• Promoting a welcoming and professional environment

Education Requirements

Applicants should possess:

• Diploma, Certificate, or relevant hospitality training preferred.

Candidates with educational backgrounds in:

• Hospitality Management
• Hotel Management
• Tourism & Customer Service
• Food & Beverage Services

will have an added advantage.

Experience Requirements

The ideal candidate should have:

• Relevant professional experience in:
  • Hospitality
  • Restaurant operations
  • Customer service
  • Lounge or hotel services
  • Food & beverage environments
• Previous customer-facing experience is highly preferred.

Required Skills & Competencies

Successful applicants should demonstrate:

• Strong communication and interpersonal skills
• Teamwork and collaboration abilities
• Customer service and guest engagement expertise
• Time management and adaptability
• Professionalism and positive attitude
• Knowledge of hygiene and hospitality compliance standards
• Ability to work in fast-paced environments
• Attention to detail and service excellence mindset

Professionals exploring hotel jobs, hospitality supervisor careers, front-of-house opportunities, food service jobs, lounge attendant positions, and restaurant customer service roles may also explore opportunities through hospitality jobs in Ghana for broader regional employment options.

Salary & Benefits

Salary: Competitive and negotiable based on hospitality experience, qualifications, and performance.

Additional benefits may include:

• Service incentives and performance rewards
• Career development opportunities
• Hospitality and customer service training
• Growth within food and beverage operations
• Team-oriented work environment
• Employee engagement and workplace support

Training & Professional Development

The selected candidate may receive training in:

• Customer Service Excellence
• Food & Beverage Service Standards
• Hospitality Compliance & Hygiene
• Communication & Guest Relations
• Workplace Safety Procedures
• Team Collaboration & Professional Conduct

Why Join Tavola Lounge?

Working with Tavola Lounge provides opportunities to:

• Join an exciting new lifestyle destination
• Build a rewarding hospitality career
• Gain experience in premium guest services
• Work in a vibrant and customer-focused environment
• Strengthen teamwork and hospitality management skills

How to Apply

Interested candidates should submit their updated CV and application through the official recruitment process.

Company: Tavola Lounge
Location: Gaborone, Botswana
Job Type: Full Time

Closing Date: 10th December 2026

Early applications are encouraged for priority consideration.