Digital Payments Product Manager Job Vacancy in Mochudi, Botswana – Banking & Financial Services

Job Description

Position: Digital Payments Product Manager

Company: First National Bank Botswana

Location: Mochudi, Botswana

Experience: 5+ years in digital payments product management

Education: Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Product Development

Salary: SSP 350,000 – 500,000 per annum

Vacancies:1

Company Overview

First National Bank Botswana (FNB Botswana) is a leading financial institution delivering innovative banking solutions across the country. With a strong heritage of customer‑centric services, FNB Botswana supports individuals, SMEs and large corporates through a comprehensive portfolio that includes retail banking, corporate finance, wealth management and cutting‑edge digital platforms. The bank’s commitment to technology‑driven growth makes it a top employer for professionals seeking dynamic career opportunities in Botswana. As part of the broader FirstRand Group, FNB Botswana leverages international expertise while maintaining a deep understanding of the local market, creating a vibrant environment for talent to thrive.

Job Overview

The Digital Payments Product Manager will lead the strategy, design and delivery of innovative payment solutions that meet the evolving needs of consumers and businesses in Botswana. Reporting to the Head of Product Development, you will collaborate with cross‑functional teams—including technology, risk, compliance and marketing—to launch secure, user‑friendly digital payment products such as mobile wallets, QR‑code payments and instant transfer services. This role is pivotal in strengthening FNB Botswana’s position as a digital leader in the banking sector and contributes directly to the bank’s growth objectives. For more information about FNB Botswana’s career opportunities, visit https://botswanajobsearch.com/.

Key Responsibilities

• Define product vision, roadmap and go‑to‑market strategy for digital payment solutions.
• Conduct market research and competitor analysis to identify emerging trends and customer pain points.
• Collaborate with engineering and UX teams to design intuitive, secure payment interfaces.
• Manage product lifecycle from concept through launch, monitoring performance and iterating based on user feedback.
• Ensure compliance with local regulatory requirements and international security standards (PCI DSS, ISO 27001).
• Work closely with sales and marketing to develop promotional campaigns and drive adoption.
• Prepare business cases, financial models and KPI dashboards for senior leadership review.
• Lead stakeholder workshops and maintain clear communication across all departments.

Required Skills

• Strong understanding of digital payments ecosystems, fintech trends and banking regulations.
• Proven product management experience with a focus on technology‑driven financial services.
• Excellent analytical, problem‑solving and decision‑making abilities.
• Effective communication and presentation skills for both technical and non‑technical audiences.
• Ability to work in a fast‑paced, collaborative environment and manage multiple priorities.
• Knowledge of agile methodologies and experience leading cross‑functional teams.

Education

A bachelor’s degree in Business, Finance, Computer Science, Information Systems or a related discipline is required. A master’s degree or relevant professional certifications (e.g., Certified Scrum Product Owner, PMP) are highly desirable and will be considered an advantage.

Experience

Applicants must have a minimum of five years of experience in product management, specifically within digital payments, fintech, or related banking services. Demonstrated success in launching digital products and achieving measurable adoption rates is essential.

Salary

The position offers a competitive salary range of SSP 350,000 to 500,000 per annum, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total compensation package.

Benefits

• Comprehensive medical and dental coverage.
• Retirement savings plan with employer contributions.
• Annual leave and paid public holidays.
• Professional development allowance.
• Employee assistance program.

Training

• Onboarding program covering banking operations, compliance and digital product frameworks.
• Access to internal and external fintech workshops, webinars and certifications.
• Mentorship from senior product leaders and industry experts.

Working Environment

FNB Botswana provides a modern, collaborative workspace in Mochudi equipped with the latest technology tools. The culture emphasizes innovation, continuous learning and a strong work‑life balance, encouraging employees to contribute ideas and grow their careers.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the FNB Botswana careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

First National Bank Botswana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, disability, religion or sexual orientation. All qualified applicants will receive consideration for employment.